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Privacy Policy
Last updated: 1 August 2026
How We Handle Personal Data
Moss Grove Field (“we”, “us”) operates this website from Itabashi, Japan, and handles personal information in accordance with Japan's Act on the Protection of Personal Information (APPI) and its guidelines. Moss Grove Field designs, installs, and maintains automatic garage door systems for homes and businesses across Tokyo. This policy applies to every page of the site.
What Data We Gather
When you contact Moss Grove Field we receive the details you choose to share — typically your name, email address and phone number. Our server also records technical data such as browser type, referring page and IP address, used only in aggregate to understand how visitors use the site.
Moss Grove Field sets out the details in this section. Purposes of Use
Your data lets us answer your messages, maintain site quality and understand which of our pages are most useful. We keep it no longer than necessary and delete it once the purpose has been fulfilled.
Sharing With Third Parties
Moss Grove Field does not disclose personal information to third parties without your consent, except where required by Japanese law or where disclosure is necessary to protect life, health or property. Where processing is outsourced, contractors are supervised appropriately.
Keeping Data Safe
Moss Grove Field applies reasonable organisational and technical safeguards — restricted access, encrypted transfer and periodic review — to prevent leakage, loss or alteration of personal data.
Access, Correction and Deletion
Moss Grove Field honours your rights under the APPI: you may request disclosure, correction, suspension of use or deletion of your personal information at any time. After verifying your identity we will respond without undue delay, as the APPI requires.
Privacy Contact Point
Moss Grove Field, 174-0065 Tokyo, Itabashi City, Wakagi, 1-26-8. Phone: +81 3-3937-3888. Email: info@mossgroveField.com. Office hours: weekdays 10:00–17:00 JST.
How Long We Keep Data
Moss Grove Field keeps personal information only as long as the purpose for which it was collected requires. Enquiry correspondence is deleted after a reasonable follow-up period, and raw server logs are rotated on roughly a twelve-month cycle. Data that no longer serves a purpose is erased or irreversibly anonymised.
Changes to This Page
Moss Grove Field reviews this page whenever Japanese law or our services change. Significant revisions will be flagged on the site itself, and the effective date below is updated with every edit, so you can always tell whether the text has changed since your last visit.
Third-Party Websites
Pages on the Moss Grove Field site occasionally link to external resources. Once you leave our domain, the privacy and cookie practices of the destination site apply; we encourage you to review their policies, as Moss Grove Field cannot accept responsibility for how third parties handle your data.
Analytics
Moss Grove Field may review anonymised, aggregated statistics — page views, popular articles, rough visitor regions — to decide what to publish next. These figures cannot be traced back to any individual reader and are never sold or shared for advertising.
Analytics
Moss Grove Field may review anonymised, aggregated statistics — page views, popular articles, rough visitor regions — to decide what to publish next. These figures cannot be traced back to any individual reader and are never sold or shared for advertising.
Changes to This Page
Moss Grove Field reviews this page whenever Japanese law or our services change. Significant revisions will be flagged on the site itself, and the effective date below is updated with every edit, so you can always tell whether the text has changed since your last visit.
Data Retention
Moss Grove Field keeps personal information only as long as the purpose for which it was collected requires. Enquiry correspondence is deleted after a reasonable follow-up period, and raw server logs are rotated on roughly a twelve-month cycle. Data that no longer serves a purpose is erased or irreversibly anonymised.
Third-Party Websites
Pages on the Moss Grove Field site occasionally link to external resources. Once you leave our domain, the privacy and cookie practices of the destination site apply; we encourage you to review their policies, as Moss Grove Field cannot accept responsibility for how third parties handle your data.
Terms Used on This Page
On this page, "personal information" carries the meaning given in Article 2 of the APPI: information about a living individual that can identify that person by name, contact details or similar identifiers. "We" and "us" refer to Moss Grove Field and the people who operate this website, and "the site" means every page served under the mossgroveField.com domain.
