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Our Story

About Moss Grove Field

We are Tokyo's dedicated garage door specialists — engineering access systems that are reliable, safe, and intelligently automated for modern living.

Our Mission

Redefining What a Garage Door Can Be

Moss Grove Field was founded in 2014 by a team of engineers who believed that a garage door should do more than open and close. It should enhance security, complement the architecture of your property, operate silently and reliably, and integrate naturally into the way you live and work.

Over the past twelve years, we have grown from a three-person team operating out of Shibuya into Tokyo's most trusted name in automatic garage door systems — completing over 2,400 installations for homeowners, architects, property developers, and commercial operators.

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What Drives Us

Three Values at the Core of Everything We Do

01

Precision

Every measurement, every fitting, every test is carried out to an exacting standard. We do not cut corners and we do not hand over a job until we are completely satisfied with the result.

02

Reliability

The systems we install need to work thousands of times over many years without failure. We source from manufacturers whose products meet that standard, and we back every installation with a comprehensive warranty.

03

Transparency

Honest advice, fixed-price quotes, and no hidden charges. We believe trust is built through clarity — so we explain everything before we start and honour every commitment we make.

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The People

Experienced Engineers, Not Just Fitters

Our team of twelve certified installation engineers and two dedicated service technicians brings an average of nine years of industry experience to every project. All engineers hold current JIS-standard certification and complete quarterly product training with our manufacturing partners.

We do not use subcontractors. Every Moss Grove Field project is planned, installed, and signed off by our own people — which means consistent quality and a clear line of accountability from your first call to your final handover.

Our Shibuya office is staffed Monday to Saturday from 8am to 6pm, and our emergency response line operates 24 hours a day, 365 days a year.